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Privacy Policy

Effective February 1, 2025

Table of content

  • Introduction
  • The Information We Collect
  • How We Use Your Information
  • Sharing and Disclosure
  • Your Rights and Choices
  • International Data Transfers
  • Data Security
  • Children’s Privacy
  • Updates to This Policy
  • Contact Us

1. Introduction

Welcome to CDIAL.AI ("CDIAL.AI," "we," "us," or "our"). We are a company registered in Delaware, United States, with operating offices in Los Angeles, California, and a subsidiary in Lagos, Nigeria. Our products and services include, but are not limited to:

  • Indigenius 1 Models: Small language models and speech language models built for global languages.
  • Indigenius Agent Pro: A paid service offering AI agents, including Indigenius 1 Model and other models accessible via a playground for both developers and non-technical users.
  • Indigenius Keyboards: Magic keyboards enabling users to type in multiple African and European languages.
  • Indigenius App: An AI-based search application available on the Apple App Store and Google Play Store.

This Privacy Policy describes how we collect, use, disclose, and safeguard your personal data when you use our websites and services.

2. Information We Collect

Personal Information

  • Account Data: Name, email address, phone number
  • Payment Information: Processed by third-party providers
  • User Contributions: Data provided through Collective Intelligence feature

Telephony and Communication Data

  • Issued Phone Numbers
  • Call and Messaging Records
  • Voice or Message Content (when applicable)

3. How We Use Your Information

We use personal data for the following purposes:

  • Service Delivery: To provide, maintain, and improve our products and Services
  • Account Management: To administer user accounts and profiles
  • Payment Processing: To process payments for paid features
  • Data Analysis and Improvements: To analyze usage trends and improve our products
  • Marketing and Communications: To send promotional materials and updates
  • Telephony and Fraud Prevention: To manage communication services and prevent abuse
  • Legal Compliance and Security: To comply with laws and protect our services

4. Sharing and Disclosure of Your Information

We may share your information in the following contexts:

  • Within CDIAL.AI Group: Between our U.S. headquarters and Nigerian subsidiary
  • Service Providers: With trusted third-party vendors and consultants
  • Telephony Partners: With telecommunication providers as necessary
  • Legal Requirements: If required by law or to protect rights
  • Business Transfers: In connection with corporate transactions

5. Your Rights and Choices

  • Access and Correction: Update your information through your account
  • Data Deletion: Request deletion of your personal information
  • Opt-Out: Control promotional communications
  • Cookies: Manage through browser settings
  • Telephony Settings: Control call and messaging features

6. International Data Transfers

CDIAL.AI operates in the United States (Los Angeles) and Nigeria (Lagos). Your data may be transferred to and processed in these locations with appropriate safeguards in place.

7. Data Security

We implement commercially reasonable measures to protect your personal information. However, no system is 100% secure. You use our Services at your own risk.

8. Children's Privacy

Our Services are not directed to individuals under 13. We do not knowingly collect data from children under 13 without parental consent.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted with an updated "Effective Date." Continued use indicates acceptance of changes.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

CDIAL.AI

Los Angeles, California, United States

Email: support@indigenius.ai

By using CDIAL.AI's Services, including any telephony features, you acknowledge that you have read, understood, and agree to be bound by both our Privacy Policy and Terms of Use.